Starbucks fans slam ‘pretty disappointing’ Red Cup Day as customers fume over ’30 minute’ lines and bad ‘logistics’
AS Starbucks fans race to the coffee giant to snag a free reusable cup for Red Cup Day, many are complaining about the long waits.
The limited-edition cups draw huge crowds, causing a holiday frenzy that has several customers fuming.
Red Cup Day is an annual event at Starbucks where customers can receive a reusable red holiday cup with the purchase of a holiday drink.
It is part of the coffee giant’s seasonal festivities, encouraging customers to use reusable cups.
The event has eager fans waiting in long lines to get the highly coveted collectible cup, although many aren’t pleased with the long wait times.
“Your Red Cup Day is not your best logistics day,” complained one Starbucks customer on X.
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They nodded to issues with ordering on the app.
“No notice that mobile orders are taking 30 minutes plus. No ability to cancel the order on the app. No ability for the store to cancel. Pretty disappointing…”
Another Starbucks fan shared an image of her reusable cup and sent out a word of warning to those planning to hit up the chain.
“Red Cup Day! Huge lines in there y’all,” she wrote.
Others poked fun at the notoriously long lines during the seasonal event.
“We (Starbucks baristas) are standing on the front lines of battle (Red Cup Day),” joked a Starbucks employee.
“Oh god, it’s reusable Red Cup Day at Starbucks tomorrow,” shared a fan in an X post yesterday. “384959483 hours of waiting in line.”
HOLIDAY CHEER
Fans who indulge in a drink from Starbucks’s selection of hot, iced, and blended handcrafted holiday beverages will receive a free limited-edition 16-ounce cup.
The promotion is going on November 14 at participating stores while supplies last.
The reusable cup is available for in-store, drive-thru, and mobile orders.
Starbucks Holiday Beverages
Apple Crisp Nondairy Cream Chai Tea Latte
Apple Crisp Oatmilk Macchiato
Apple Crisp Oatmilk Shaken Espresso
Caramel Brulée Latte
Chestnut Praline Latte
Cran-Merry Orange Refresher
Cran-Merry Lemonade Refresher
Cran-Merry Drink
Gingerbread Oatmilk Chai
Hot Chocolate
Pecan Crunch Oatmilk Latte
Peppermint Hot Chocolate
Peppermint Mocha
Peppermint White Hot Chocolate
Pumpkin Cream Chai Tea Latte
Pumpkin Cream Cold Brew
Pumpkin Spice Latte
Salted Pecan Crunch Cold Brew
Sugar Cookie Almondmilk Latte
White Hot Chocolate
Customers who order through Uber Eats, Door Dash, or Grub Hub will also receive a cup.
The reusable cup is comprised of 95% recycled materials.
“Using a personal reusable cup is a great way to help Starbucks reduce waste by 50 percent by 2030,” shared the coffee giant.
Fans who bring the cup into a Starbucks location will receive 10 cents off their beverage.
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The chain announced a major service change that will help people get their coffee fix faster.
Plus, the Starbucks Stanley Holiday cup is out and just became the new “blue/gold” dress – what color can you see?
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