Macy’s apologizes as shoppers warn others about ordering issues and fume chain ‘will screw up your Christmas gifts’

On social media, an online customer has attacked Macy’s for providing “slow to no service” and that the store will “screw up your Xmas gifts.”

When their products were not delivered on time, the irate customer turned to social media platform X, which was once Twitter.

Jack Shea, the customer, became enraged and said: “Anyone considering making an online purchase from Macy’s should be warned.

“Avoid doing that! Service is slow or nonexistent. One item hasn’t even been processed yet, despite the fast shipping claim.

“Come today,” said another. Next day. Let’s now say Wednesday. They’ll ruin your Christmas presents.#

Jay received an apology from the chain store for the wait.

“We’re sorry to hear we’ve disappointed you,” a Macy’s customer service agent stated in response to his post.

“Please DM us so we can try to assist and get more information.

“Please provide your name, phone number, email address, and order number. Thank you.

It’s unclear if Jay gave Macy’s his information to address the problem.

It follows a criticism of Lowe’s for its subpar customer service from another irate customer.

After being dissatisfied with the chain retailer’s customer service, Jeff Stanley took to social media platform X (now Twitter) to criticize the company.

“Your website is deceptive and a bad practice that offers next-day installation,” he stated.

“Very disappointed after over a week of waiting.”

In response to his post, Lowe expressed regret for the incident and pledged to look into it.

It happens just after another irate client criticized Lowe’s for providing subpar customer service.

The dissatisfied customer complained about the poor quality of service and even supplied evidence.

The retailer allegedly held the customer waiting for a speedy door installation.

Additionally, they said that every time they attempted to contact customer service, they were placed on hold and even repeatedly hung up.

“Lowe’s [has] the worst customer service experience ever,” the client posted on X/Twitter. For the past hour, I’ve been attempting to contact your store to inquire on the status of a door installation.

“Keep getting put on hold which leads to the call dropping or just outright being hung up on.”

Lowe’s apologized to the irate customer in a good faith effort.

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