Kroger apologizes after shopper blasted store for ‘change in price’ after order was placed & says ‘it’s called fraud’

After ordering his groceries the night before, a furious customer has accused Kroger of fraud after their items increased in price before being delivered.

The customer used Xto blast the chain for the transfer, which resulted in them paying more than they had anticipated at the time of order placement.

John, an X user, posted on Thursday: “@kroger Really, I paid for and received my groceries today after placing my order last night, but the cost increased before they were delivered?

“The price increased before delivery, therefore I was charged again today.

“We refer to that as fraud. I consented to pay the amount shown on my receipt.

In response, Kroger said, “Hi John. We regret learning about this.

“We do not want our customers to have this experience.

To set things right, please give us a call at 1-800-576-4377 or DM us with your shopper’s name, email address, and card number.

“Looking forward to hearing from you.”

KROGER DEALS

This Christmas, Kroger is going to have a ton of sales.

Wednesday marked the start of the store’s 12 Merry Days of sales.

Until December 15th, the supermarket chain is giving its patrons a new daily discount.

Every deal can be clipped during this time frame and redeemed on December 17.

“We can’t wait to surprise customers every day with a new way to save big this holiday season,” said Mike Murphy, vice president of merchandising at Kroger. “12 Merry Days of deals are just two days away.”

“During this special event, in addition to enjoying great savings, we hope customers have as much fun discovering daily offers as we did coming up with a festive lineup of incredible deals to help save during the busiest time of the year.”

In a single purchase, offers can be used up to five times each.

The daily bargains will feature seasonal stuff, fresh fruit, and items for hosting throughout the holidays.

Additionally, on certain occasions, shoppers can access the Kroger app to take part in the 12 Merry Days.

Weekly savings of over $600 are available to those who use the digital coupons.

Customers have the option to swipe through over 30,000 options.

KROGER FURY

Kroger has recently faced criticism on social media on a number of occasions.

An irate customer complained on social networking site X on November 29 about the supermarket’s constant lack of the things they need.

When they require a few bits, this forces them to go to other sites.

“Every time I go there, they are always out of something I need, so I end up driving three times as far to Walmart,” the message said.

“They are out of both of the things I just ran to Kroger for. I’m just going to Walmart from now on.”

In response, Kroger said: “Hey! We appreciate you alerting us about this.

“To give you the greatest help, we recommend that you send us a private message. Thank you. eagerly awaiting your response.”

The client quickly retaliated, claiming that the answer was ineffective and not entirely their fault.

“Why bother?” he wrote. I’ve been told that the distribution side is the problem. Stores place orders for products that never arrive.

Customers who were similarly irritated responded to the message.

“Yeah, our Kroger used to be amazing,” one guy commented. had excellent butchers and all that. It’s done completely in reverse.

“Made that daring move years ago,” said another.

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