McDonald’s explains ‘issue’ as customer spots popular breakfast item they ‘need’ is not available

After learning that a crucial breakfast item has vanished from the menu, MCDONALD’s patrons are furious, and the business has blamed equipment malfunctions.

Recently, a client expressed their dissatisfaction on social media by writing: Why am I unable to find a hot caramel macchiato nearby?

Since then, the fast-food juggernaut has provided clarification, stating that certain eateries are unable to provide the well-liked beverage due to technical issues.

Breakfast enthusiasts have long preferred the hot caramel macchiato because it provides a warming caffeine boost to begin the day.

However, because certain branches have temporarily suspended its availability, clients are now forced to search for other possibilities.

“We love our espresso-based beverages as much as you do,” a McDonald’s representative stated.

“That’s why we’re working with our supplier to move as quickly as possible to resolve the equipment issue.”

Fans have vented their concerns on social media, though it’s unknown how many stores are impacted.

The incident involving the macchiato comes after one earlier this month involving coffee.

Customers have been reassured by the eatery that it is investigating the disparity with their most recent coffee orders.

Customers who purchased the fast food giant’s reasonably priced breakfast staple were hoping for a different cup design than what they received.

WHAT’S ON THE MENU?

McDonald’s continues to provide a large selection of breakfast items, from McMuffins and McRiddles to biscuits and oatmeal, even though the hot caramel macchiato is temporarily unavailable in some places.

We’ve listed the 24 goods that are now accessible on its US website.

McDonald’s breakfast hours vary, although they usually start at 7 a.m. at most locations when the restaurant opens for the day.

Some places, on the other hand, are open around-the-clock and serve breakfast earlier, at around six in the morning.

The majority of eateries will move to serving breakfast at 10.30am, although franchise owners are free to choose how long to offer it.

You can locate your nearest branch using McDonald’s store finder tool, but it’s advisable to confirm with them beforehand.

SAVE MONEY AT MCDONALD’S

According to a press statement issued on November 22, the “McValue” menu will be available in McDonald’s restaurants across the country beginning on January 7, 2025.

Additionally, McDonald’s will provide a “Buy One, Add One for $1” promotion through McValue.

This implies that for a small additional fee, customers can purchase a discounted item from the McValue menu and add another qualifying item to their list.

This includes the Hash Brown, Sausage Burrito, Sausage McMuffin, and Sausage Biscuit Breakfast Sandwich for breakfast.

The McChicken, McDouble, Small Fries, and Six-Piece Chicken McNuggets are also available for lunch and dinner under the Buy One, Add One for $1 promotion.

LOCAL SAVINGS

McDonald’s stressed that customers should focus on the local discounts at their closest location on the McValue menu, even though the $5 Meal Deal and Buy One, Get One for $1 are key promotions.

Two Sausage McMuffin with Egg sandwiches for $6 and $1.49 for any size soft drink are two examples of promotions.

McDonald’s just revealed that they will be serving the Grinch Happy Meal with limited-time cuddly toys.

Additionally, the Krispy Kreme CEO mentioned that fresh doughnuts would soon be available in about 2,000 McDonald’s restaurants.