Target promises probe after shopper blasts chain for ‘scamming’ on bag charges – and ‘proof’ is shown on receipt
TARGET has faced criticism after a consumer claimed that the store had defrauded them of needless bag fees on many occasions.
The irate customer questioned the chain on social media, and the company promptly replied that it will look into the matter.
“@Target yall scamming on those $.10 bags & I don’t like it,” shouted.
The reason is because using your bags adds $1 and the bags cost $.10, which doesn’t add up, whereas using my own bags deducts $1.
“+ All the times I opted for bags and didn’t get them means I was charged.”
Her tirade was far from ended, though, as she went on: “You’re telling me that three things I merely bought won’t fit in one bag?
read more on retail
“Why don’t you show on the receipt when you opt-in and opt for bags?”
Additionally, the client tagged Ask Target, the chain’s X customer service page.
According to her, the store has also “been giving me my groceries without bags when I’ve been paying for them.”
In response to the outburst, Target thanked the customer for bringing the matter to their notice.
“We’d be more than happy to look into this for you,” Target said.
The retailer requested that the customer send them a private message with their personal information, order numbers, and receipts “where there may be a discrepancy with the bag fee.”
Target shopper says chain lost a customer after ditching cart at self-checkout as retailer doubles down on policy
Target has already been criticized on social media for employing “sneaky methods” in relation to bag fees, even though an inquiry has been promised.
Another customer commented, “I never realized this but @Target charges you a bag fee for a pick up order,” on X.
even if you’re not in need of or use a bag. A plastic bag for just $1! Have you all gone insane?
“Everything was transported, with the exception of a tiny $8 item that needed to be picked up. avaricious corporations.
Does Target charge for bags?
Customers who place drive-up and pickup orders at Target are automatically charged for their bags.
The cost of each plastic bag is 10 cents, as the retailer charges $1 for every ten bags used.
“Charging bag fees for online pickup orders aligns with fees that were already in place for purchases made in Target stores at checkout,” Target announced on its website.
“If you’re purchasing from a store that charges bag fees, they’ll be applied to your order.”
The quantity is appropriately changed if a consumer uses fewer than ten bags for their order.
However, as different establishments have varying bag rules, the rule is subject to state and local laws.
While some places simply charge five cents for the bags, others charge five cents each bag at the store’s checkout, and still others don’t give bags at all.
By accessing your order’s invoice via your Target account on Target.com or the app, you may see how much you were charged for bags.
Since adding bag preferences in March 2024, Target also permits consumers to bring their own bags in order to avoid the automated cost.
You have the option to refuse Target bags at checkout and inform the store that you will be bringing your own bags to pick up your purchase if you place an online order for drive-up or pickup at specific locations.
The $1 bag price was listed as “regional fees” on the digital receipt, but the chain once more promised to investigate the matter.
A third customer asked the company, “@Target why are you stealing?”
Bag fees are only $0.05 per bag, not $0.50, and you’re imposing the necessary fee on a large package item that very obviously doesn’t fit in a bag.
“How muchmoneyhave you stolen from customers using this sneaky method?”
To support their argument, the irate customer included a photo of their computerized purchase summary.
In response, Ask Target expressed regret to the consumer “for the disappointment.”
According to the customer service page, “Order Pickup and Drive-up orders may include a bag fee based on local and state mandates,”
“This aligns with fees that were already in place for purchases made in Target stores at the checkout.”
Target has been contacted by the U.S. Sun for comment.
Read More on The US Sun
However, one Target customer called the store after waiting for a necessary item for fifteen minutes due to a policy change, proving that bag fees are not the only issue that annoys customers.
Because of the anti-theft policy, some customers have even threatened to switch to Amazon.
Note: Every piece of content is rigorously reviewed by our team of experienced writers and editors to ensure its accuracy. Our writers use credible sources and adhere to strict fact-checking protocols to verify all claims and data before publication. If an error is identified, we promptly correct it and strive for transparency in all updates, feel free to reach out to us via email. We appreciate your trust and support!