Walmart offers probe after shopper refuses to go to store to get anti-theft measure removed from item that was delivered
When a WALMART customer received an item with an anti-theft device still attached, she became furious.
When the customer’s goods arrived in a locked case, rendering it unusable, she was shocked.
One shop that has caused significant dissatisfaction and aggravation is Walmart, which locks things in cupboards.
An Xpost claims that a customer, only identified as Chelsy, purchased an Apple charging cable that was still in its case.
She became irate and said, “You just made money because I’m not going to the store to have this taken out.”
Having paid to have the charging cable sent, Chelsy was furious.
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She declared Walmart to be its own worst enemy after admitting that she had thrown the item in the recycling.
She also used the occasion to criticize the policies of the chain’s stores.
When I need printer ink or stupid items in health and beauty assistance, etc., I have left your store several times because it’s locked up and nobody arrives, she added.
In response, Walmart asked the customer to message them directly so they could look into what had transpired.
Items that were still locked up have been delivered to customers other than Chelsy.
They would not let me leave, Walmart shopper cries after forgetting receipt she was forced to wait in line
After a customer ordered razor blades that were still in case, Walmart was compelled to acknowledge that things weren’t going well.
I have no idea how I’m going to shave with this. Gina, the consumer, inquired about X.
Then she issued a warning: It’s going to be hammer time.
Gina emphasized that rather than stealing the razor blades, she had gathered them.
Anti-theft measures rolled out by retailers
Retailers in the US and Canada have used anti-theft techniques. A list of the actions taken at stores has been put together by the U.S. Sun.
- Locking items in cabinets
- Security pegs
- Security cameras
- Signs warning about the impact of theft
- Receipt scanners
- Receipt checks
- Carts with locking technology
Many customers have expressed dissatisfaction about Walmart’s regulations, which have made shopping a hassle.
The fact that cheap goods are kept behind plexiglass has infuriated them.
Walmart isn’t the only chain, though, that has locked things away.
Target and CVS stores frequently have cases.
Target CEO Brian Cornell caused a stir when he appeared to suggest that customers applauded the move.
Customers, he said, understood why such measures were taken.
“The most important thing for the guests is that we have stock,” he told CNBC in November.
And when people are shopping in the stores, they are aware that we have had to make some adjustments to guarantee the product’s safety and that they have the product in stock.
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Cornell expressed his anticipation that the cases will be dropped to Yahoo Finance in September.
However, consumers claim that the policies have ruined their shopping experience, according to The Wall Street Journal.
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